Privacy Policy

We collect information you provide directly to us, such as your name, email address, business details, account credentials, billing details, and any information you add while using PurveyOS.

Depending on how you use the service, this may also include inventory records, orders, customer details, product information, sales activity, and support communications.

We use personal information to provide and improve PurveyOS, authenticate users, operate the point-of-sale and storefront features, process transactions, provide customer support, send service-related communications, and maintain security.

We may also use information to analyze product usage, troubleshoot issues, and improve performance, reliability, and feature quality.

We use third-party service providers to help operate the platform, including providers for hosting, authentication, data storage, analytics, communications, and payment processing.

Payment information may be processed by third-party payment processors and is subject to their privacy and security practices in addition to ours.

If you use the PurveyOS mobile app, the app may request access to device features such as the camera for barcode or QR scanning, network connectivity, and supported hardware integrations such as Bluetooth-connected peripherals.

These permissions are used only to support the features you choose to use within the app.

We do not sell your personal information. We may share information with service providers who help us operate the service, with payment processors when needed to complete transactions, when required by law, or as part of a business transfer such as a merger, acquisition, or asset sale.

We may also share information at your direction or with your consent.

We retain information for as long as necessary to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements.

We use reasonable administrative, technical, and organizational measures to protect information, but no method of transmission or storage is completely secure.

You may update certain account information by contacting us or through your account, where available. You may also request account changes or deletion, subject to legal, contractual, and operational requirements.

You can choose not to provide certain information, but some features of PurveyOS may not function properly without it.

PurveyOS is intended for business use and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated policy on this page and revise the effective date below.

If you have questions about this Privacy Policy or our privacy practices, contact us at [email protected].